SERVICE

SLON vision

Promoting the human life
with science and technology

SLON mission

Helping customers succeed
Creating customer value

SLON value

Teamwork Embrace change
integrity Pragmatic and enterprising

Trading Process

Whether through our catalogues, websites or sales teams, we move heaven and earth every day in our determination to find the best solution for our

customers' non-strategic purchases. We offer a wide range of quick and easy solutions based on select products and services, allowing our

customers to focus on their core business.

Inquiry

Send all information and requirements to us

Contact us

1.Reply via email.

2.Reply via social chat software(whatsapp,skype,wechat,facebook,etc.)

3.Reply via telephone.

4.Quick response within 24 hours.


Preparation before palcing order

1.Confirm quotation content.

2.Arrange company or factory visting and inspection if needed.


Confirm order

1.Confirm payment.


Shipping

Contact the logistics and arrange the delivery.


Logistics tracking

1.Follow up logistics information and inform the customer.

2.Send essential documents to customer.

3.Confirm the goods has been received.


Feedback award

Interaction on social networks,like Facebook ,youtube,twitter,etc.

Will give a good discount and unexpected gift next order


Interested? Let's talk.

Customer Service is any activity provided by a BIO employee that en-chances the ability of a customer

to realize the full potential value of a BIO product or service before and after the sale is made,thereby

 leading to Customer Satisfaction and repurchase.

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